How can we help?

Every customer gets help from a person. Open a ticket from your account and we answer by email, usually within one working day.

Sign in to open a ticket

Support lives in your Design Previewer account, so your tickets, your serial and our replies stay in one place. An account is free and takes a minute.

Quick answers

How to activateWhere to paste your serial, step by step.
Common questionsFormats, offline use, moving to a new PC.
Refund policyWhat happens if it does not work for you.

Activation and serial
Payment and billing
A file does not preview